General Terms and Conditions (GTC)

1. Scope of the GTC

All deliveries and services are provided based on the following GTC in the version in effect at the time the order is placed. These GTC apply indefinitely. Should one or several provisions of these GTC be invalid or in the case of an omission, the validity of the remaining provisions shall remain unaffected. The parties agree in advance that any invalid provisions shall be replaced by a valid provision that comes as close as possible to the economic intent of the original provision. The same applies in the case of an omission. All changes and amendments to these General Terms and Conditions must be submitted in writing. reserves the right to change or amend the GTC at any time.

2. Order and conclusion of contract

The contract shall be deemed concluded upon acceptance of the order. Confirmation by shall be binding with regard to the scope and execution of delivery. This confirmation shall be provided in the form of an automatic order confirmation. By ordering one or several products in the online store, the customer shall be deemed to have accepted these GTC and the contract shall be binding.

3. Prices

All prices are net prices in Swiss francs (CHF), excluding shipping costs. reserves the right to change the prices of products offered at any time.

4. Payment

The customer shall pay online via the “PayPal” payment system or by advance payment.
The shop operator shall accept no liability and no responsibility for the online payment transactions and for any fluctuations in exchange rates.

5. Shipping

The product prices indicated do not include shipping charges. Shipping costs are calculated automatically and added during the order process. We reserve the right to change shipping costs for the products offered at any time. This also applies in the case of increases in third-party postage and delivery charges. For export shipments (outside of CH and LI), the conditions of Swiss Post shall apply.

6. Delivery and delivery times

Delivery shall be made to the address specified by the customer in the order following completion of the ordering process and after receipt of payment. Product availability is subject to change., represented by Vilma Anoochic Heer, shall not be liable for any delays or loss of goods caused by the delivery partner. Benefit and risk shall be transferred to the customer upon handover of the goods for shipment. Shipping and deliveries are not possible on weekends and public holidays.

The shipping and delivery times of the respective delivery partners commissioned in Switzerland and abroad apply. These are as follows:

In Switzerland: Standard mail, 1 to 3 business days
Within Europe: Priority, 5 to 10 business days
Outside Europe: 8 to 15 business days

7. Warranty and Return Policy

Each product is checked before shipping. With use, the product may show evidence of wear and tear. The warranty shall be void and returns shall not be accepted, if the product shows signs of wear and tear or signs of natural wear, or if damage due to excessive force and improper handling is visible.

The product will only be replaced in the original packaging, with the contents undamaged within 5 business days of delivery. The dispatch date shall be used as the point of reference in this regard. Shipping costs shall be borne by the customer. The goods will be checked upon receipt. reserves the right to refuse to accept a return if the merchandise returned is not in the aforementioned state or does not comply with the GTC.

8. Acceptance of Returned Goods

Returned goods can only be accepted if
the goods have been returned in their original packaging;
no signs of wear are evident;
the return takes place within the 5-day period specified above;
no labels or security seals have been damaged or removed.

The purchase price and the shipping costs incurred as a result of the order or the return will not be refunded or deducted if the return is deemed unjustified.

9. Cleaning and maintenance

After use, the product must be cleaned with a microfiber cloth or rinsed with lukewarm water, no hotter than 20° C.

10. Instructions

If the customer gives or resells the product to a third party, he/she shall be solely responsible for any resulting consequences and shall not accept any responsibility in this regard.
If the customer modifies the product or the instructions, he/she shall be solely responsible for any resulting consequences and damage. The products sold on are intended solely for use as shown and described in the online shop. Any other type of use is strictly prohibited. shall accept no liability for resulting consequences, injuries, and damage. The products are not suitable for children under 14 years old and must be kept out of their reach. In the case of failure to comply with these provisions, the responsibility lies with the purchaser or the legal guardian.
The product description is subject to change.

11. Warnings

Important Safety Information

To avoid serious injury, follow the safety information here under:
Before using please read the terms and conditions and watch the video instructions on
The product Genius Stick has functional sharp edges. Contact may result an injury. Use with adult supervision.
During use, direct the Genius Stick away from you and others.
Keep away from children and teenagers under 14 years old and keep out of their reach.
Do not modify the product.
Handle with care.
If broken throw away, do not use to avoid serious injury!
When the Genius Stick is not in use, store it in a safe place.
Any use of the Genius Stick other than for cleaning inside of shoes is considered improper use and may result in injury or damage.

12. Data privacy

Personal/customer data shall be treated confidentially, in accordance with Swiss data protection legislation, and used exclusively for business purposes during the ordering process in the online shop. Such data will not be disclosed or made available to third parties.

13. Final provision

The place of jurisdiction is Zurich. Swiss law applies exclusively, even if the products are ordered from or delivered abroad.

14. Disclaimer

The copyright for the entire website, including images and videos, rests with Vilma Anoochic Heer. None of the content of the website may be copied, modified or used in other print and online media without a written agreement with the owner.
Content may not be used in any other context. The respective operators are solely responsible for the content of linked pages. No liability claims pertaining to information provided on this website shall be accepted.

Last updated: August 2015


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